Just wanted to say a big well done to the staff at Downlights Direct.co.uk for achieving the 9.4 rating on Trust Pilot. Selling downlights and LEDs is not an easy task these days with so many variations and compatibility issues to consider.

As many of our satisfied customers like to remind us; it's not always about not making mistakes, its about how efficiently the mistakes are rectified.

The level of customer service also extends to mainland Europe as one satisfied customer has recently declared:

”I live in Mainland Europe and looked for a UK supplier that could get the right lights to me quickly and without a fuss. UK suppliers are way ahead of their continental counterparts on user-friendly websites, lighting technology and price. Downlights Direct do the job perfectly and with a personal touch every time. In my view they lead the UK and European market in their field.”

Our entire rating portfolio can be found by visiting the Trust Pilot website.

Our customer reviews are now processed with eKomi and our very latest customer reviews can be found here.

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